FAQ
What customer support options are available for my event?
Will we ever owe anything to use WinningBidder.com?
How will we get the money we raise at our online auction?
How do cash appeals and fixed-price items work?
How does the "Buy It Now" option work?
How does the tipping work?
What are the bid increments set by WinningBidder.com?
Can we change our Auction Settings and add items after our auction start time?
Can we reopen our auction for bidding?
Can we run a "test" online auction?
Can we send our bidders a message through WinningBidder.com?
What communications are sent to bidders?
Can we sell event or raffle tickets on WinningBidder.com?
Can I set different closing times for items?
How does max bidding work?
How does popcorn bidding work?
What methods of payment are accepted?
What should I do if someone pays me by check?
May we use our existing Stripe account?
Can we refund a winning bidder through WinningBidder.com?
How many items should we include in our online auction?
Can we set a reserve price?