The following communications are sent to bidders:
Communication | Medium | Recipients | When Sent |
Verify registrant's email address | All registrants | Upon bidder registration | |
Verify registrant's phone number | Text | All registrants | Upon bidder registration or opt in to outbid notifications |
Auction registration welcome | Text | All registrants | Upon verification of phone number |
Auction is about to start | Text | All registrants | 15 minutes before auction opens |
Outbid notification | Email & Text | Bidders who have been outbid on an item | Upon a different bidder placing a higher bid |
Last chance to bid | Text | All registrants | 15 minutes before auction closes |
Pay invoice | Email & Text | Winning bidders | Upon auction close |
Invoice Reminder | Winning bidders | after 7, 14, 21, and 28 days without payment | |
Item fulfillment instructions | Winning bidders of non-TravelPledge items | Upon payment |