What communications are sent to bidders?

Communication

Medium

Recipients

When Sent

Verify registrant's email address

Email

All registrants

Upon bidder registration

Verify registrant's phone number

Text

All registrants

Upon bidder registration or opt in to outbid notifications

Auction registration welcome

Text

All registrants

Upon verification of phone number

Auction start

Text

All registrants

Beginning of auction period

Outbid notification

Text

Bidders who have been outbid on an item

Upon a different bidder placing a higher bid

Last chance to bid #1

Text

All registrants

One hour before auction ends

Last chance to bid #2

Text

All registrants

15 minutes before auction ends

Pay invoice

Email & Text

Winning bidders

Upon auction close

Item fulfillment instructions

Email

Winning bidders of non-TravelPledge items

Upon payment