TravelPledge Auctions is designed to take electronic payments from winning bidders. However, a winning bidder may pay for their item(s) by check.

The procedure for recording the payment within TravelPledge Auctions differs depending on whether the winning bidder won any TravelPledge experiences.

When there are no TravelPledge experiences on the invoice...

If there are no TravelPledge experiences on the invoice, you can deposit the check into your bank account and fulfill the won item(s).

Optionally, you can mark the winning bidder's invoice as paid within TravelPledge Auctions.

  1. From the Event Dashboard, click Bid Report.

  2. Click Manage Bids next to any item won by the winning bidder who paid by check.

  3. Click the ... menu to the right of their winning bid.

  4. Choose Mark Invoice as Paid. This will mark their entire invoice as paid, including for other items they owe money for.

Note: This means that the winning bidder can't pay by check for some items and pay through TravelPledge for other items.

When there are TravelPledge experiences on the invoice...

If there are TravelPledge experiences on the invoice and the winning bidder paid you by check, you will need to pay the winning bidder's invoice through TravelPledge Auctions before a TravelPledge certificate can be issued.

  1. From the Event Dashboard, click Bid Report.

  2. Click Manage Bids next to a TravelPledge experience won by the winning bidder who paid by check.

  3. Click the ... menu to the right of their winning bid.

  4. Choose Mark Invoice as Paid.

  5. In the popup warning about unpaid TravelPledge experiences, click Pay Invoice.

  6. Proceed to pay the winning bidder's invoice through TravelPledge Auctions.

Note: You will be paying for the winning bidder's entire invoice, even for non-TravelPledge items. Stripe fees apply to the entire invoice amount and our deducted from the net donation ultimately deposited into your organization's bank account.

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