Access the Bid Report
From the My Event tab, click Bid Report.
View Registrants, Bids, Donations, Winning Bidders, Bank Deposits, and Auction Stats.
Add a Bid Manually
If a bidder commits a bid to your outside of WinningBidder.com, say via an absentee bid form or paddle raise (if Transition to In-Person is enabled), you can manually add their bid via your WinningBidder.com dashboard.
Bids may not be added manually 14 days after your auction close.
From the Bids tab, find the item for which you want to add a bid and click Manage.
Click +Bid.
Select a registered bidder, enter the bid amount, and click Add Bid. The bid will be considered an exact bid, not a max bid.
Note: If you are adding a bid for a bidder who is not yet registered, enter the bidder's information in the Registrants table first, and then return to the item to add the bid.
Void a Bid, Mark an Additional Winner, Resend an Invoice, and More
From the Bids tab, find the item for which you want to void a bid, mark an additional winner, or resend the invoice and click Manage.
Click the three dot menu next to the bid you want to act on.
Select your desired action (listed below).
Action | Description | Available... |
Send Invoice | Resends an invoice via email to a winning bidder in case they don't see the invoice sent to them when the auction closed. | ...for unpaid winning bids. |
Mark Invoice as Paid | Marks an invoice containing only donated items as paid if, say, the winning bidder gave you a check instead of paying by the invoice link. If the winning bidder's invoice contains other items, then all items will be marked as paid.
You will be prompted to pay the winning bidder's invoice for them if the invoice contains a TravelPlege experience. | ...for unpaid winning bids. |
Charge Bidders' Credit Card | Charges a winning bidder's card on file for their entire invoice. Use this option as a backup in case the winning bidder doesn't pay on their own.
A 5% fee will be deducted from your net deposit, in addition to Stripe processing fees, to cover WinningBidder.com's increased risk of a disputed charge. | ...for unpaid winning bids when the cards were required to bid. |
Void Bid | Deletes the bid from the bidding record. This action is irreversible.
A voided winning bid does not automatically upgrade the second place bid to a winning bid. To do so, utilize the Mark as Additional Winner option. | ...for any non-winning bid or unpaid winning bid during or after the auction. |
Mark as Additional Winner | Upgrades a non-winning bid to a winning bid. This option does not downgrade any existing winning bid to a non-winning bid. | ...for any non-winning bid of a donated auction item or a TravelPledge experience that allows multiple sales. |
Resend Certificate | Resends a TravelPledge certificate via email to a winning bidder in case they don't see the certificate sent to them when they paid. | ...for any paid winning bid of a TravelPledge experience. |