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Charge a winning bidder's credit card

Auction organizers may choose to require bidders to enter a payment method prior to bidding to ensure winning bidders pay.

Alex McDonald avatar
Written by Alex McDonald
Updated over 3 weeks ago

Require payment method before bidding

With the Card Requirement setting enabled, bidders will be prompted for their credit or debit card when placing their first bid.

  1. From the Event Dashboard, click Auction Settings.

  2. Check the box for Card Requirement.
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  3. Click Save.

Charging cards after the event

We recommend giving winning bidders three days to pay their invoice on their own to minimize the risk of chargebacks. If they don't complete checkout on their own, you can manually charge their card. Typical payment processing and platform fees apply.

  1. From the Event Dashboard, click Bid Report.

  2. Go to the Bids tab.

  3. Next to an unpaid item, click Manage.

  4. Access the ... next to the unpaid item and choose Charge Winning Bidder's Card.

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