# Help Center

> Advice and answers for fundraising event organizers

## TravelPledge

- [TravelPledge Quick Start](https://help.travelpledge.com/en/articles/2801573-travelpledge-quick-start.md): Use this guide to quickly understand how to add packages to your fundraising auction or raffle.
- [Purchase a Certificate for a Raffle Drawing](https://help.travelpledge.com/en/articles/4454442-purchase-a-certificate-for-a-raffle-drawing.md): Running a raffle? TravelPledge allows you to purchase certificates in advance so you can award them to your winner at your drawing.
- [Add a Site Admin](https://help.travelpledge.com/en/articles/2801591-add-a-site-admin.md): You can give others at your organization access to your TravelPledge account so they can help manage your event.
- [Sync TravelPledge Experiences Into Your ClickBid Event](https://help.travelpledge.com/en/articles/4284790-sync-travelpledge-experiences-into-your-clickbid-event.md): TravelPledge and ClickBid have partnered so organizers can procure fun auction experiences and load them into their ClickBid events.
- [Link Your Existing TravelPledge Account to Your ClickBid Account](https://help.travelpledge.com/en/articles/4494657-link-your-existing-travelpledge-account-to-your-clickbid-account.md)
- [Delete Account](https://help.travelpledge.com/en/articles/2801594-delete-account.md): We are sorry to see you go!
- [Vote as a Committee in My Auction Favorites](https://help.travelpledge.com/en/articles/3020107-vote-as-a-committee-in-my-auction-favorites.md): If you want to vote on items as a committee or save items for later consideration, you can add it to My Auction Favorites.
- [Add Your TravelPledge Selections to Your Auction Software](https://help.travelpledge.com/en/articles/2801579-add-your-travelpledge-selections-to-your-auction-software.md): Running an online auction or using mobile bidding? Add your TravelPledge selections to your auction software in no time.
- [Sell an Experience Multiple Times at the Same Event](https://help.travelpledge.com/en/articles/2869448-sell-an-experience-multiple-times-at-the-same-event.md): Experiences eligible to be sold multiple times have a "2X", "3X", etc. icon on the photo.
- [Enable WinningBidder.com for your TravelPledge event](https://help.travelpledge.com/en/articles/8075271-enable-winningbidder-com-for-your-travelpledge-event.md): TravelPledge's sister company WinningBidder.com provides simple online auction software for nonprofits.

## WinningBidder.com

- [WinningBidder.com Quick Start](https://help.travelpledge.com/en/articles/4644612-winningbidder-com-quick-start.md): WinningBidder.com is simple online auction software.
- [Add a bank account to receive the funds you raise](https://help.travelpledge.com/en/articles/8066700-add-a-bank-account-to-receive-the-funds-you-raise.md): WinningBidder.com partners with Stripe to process payments and deposit net funds.
- [Configure auction settings](https://help.travelpledge.com/en/articles/8066859-configure-auction-settings.md): Take advantage of WinningBidder.com's features designed to maximize your auction proceeds.
- [Add auction items](https://help.travelpledge.com/en/articles/8067144-add-auction-items.md): Add donated items, fixed price items, cash appeals, and TravelPledge experiences.
- [Promote your auction to bidders](https://help.travelpledge.com/en/articles/8069579-promote-your-auction-to-bidders.md): Drive bidders to your auction site before and during your event.
- [Manage bids and more from the Bid Report](https://help.travelpledge.com/en/articles/8069804-manage-bids-and-more-from-the-bid-report.md): View, add, and void bids, export auction data, and track payments from the Bid Report.
- [Pricing and Payouts](https://help.travelpledge.com/en/articles/8065691-pricing-and-payouts.md): Learn how much you'll receive from your online auction.
- [See how much you raised on each item](https://help.travelpledge.com/en/articles/8071890-see-how-much-you-raised-on-each-item.md): WinningBidder.com summarizes your auction stats and gives you an itemized breakdown.
- [Add TravelPledge packages to your online auction](https://help.travelpledge.com/en/articles/8071954-add-travelpledge-packages-to-your-online-auction.md): WinningBidder.com's sister company TravelPledge offers exciting vacations and more for your auction.
- [Promotion to the WinningBidder.com Community](https://help.travelpledge.com/en/articles/8067097-promotion-to-the-winningbidder-com-community.md): If you have exclusive donated experiences that will appeal to a broad audience, we'll promote them to our national database of bidders.
- [Add categories to your auction items](https://help.travelpledge.com/en/articles/5491686-add-categories-to-your-auction-items.md): If you have many auction items, categorize them for bidders to make browsing easier.
- [Print table flyers with QR codes to bidding page](https://help.travelpledge.com/en/articles/5491796-print-table-flyers-with-qr-codes-to-bidding-page.md): Perfect for golf events, table flyers provide an in-person browsing experiences with online bidding.
- [Award an auction item to multiple winning bidders](https://help.travelpledge.com/en/articles/5491885-award-an-auction-item-to-multiple-winning-bidders.md): If you have multiple copies of an auction item, you can award the item to multiple winning bidders.
- [Charge a winning bidder's credit card](https://help.travelpledge.com/en/articles/5898780-charge-a-winning-bidder-s-credit-card.md): Auction organizers may choose to require bidders to enter a payment method prior to bidding to ensure winning bidders pay.
- [Transition your online auction to in-person bidding](https://help.travelpledge.com/en/articles/6156459-transition-your-online-auction-to-in-person-bidding.md): Take online bids, then use the current high bid as the starting bid in your live in-person auction.
- [Add sponsor logos to your auction site](https://help.travelpledge.com/en/articles/8071632-add-sponsor-logos-to-your-auction-site.md): If businesses sponsored your online auction, promote them to your bidders on your auction site.
- [Collect shipping fees on your auction items](https://help.travelpledge.com/en/articles/8071644-collect-shipping-fees-on-your-auction-items.md): Add a fee to winning bidders' invoices on items which need to be shipped to them.
- [Collect sales tax on your auction items](https://help.travelpledge.com/en/articles/5491984-collect-sales-tax-on-your-auction-items.md): The location of your bidders and the item you are selling determine if you need to collect sales tax and remit it to your local government.
- [How to bid in WinningBidder.com](https://help.travelpledge.com/en/articles/8732125-how-to-bid-in-winningbidder-com.md): Instructions for bidders for an online auction using WinningBidder.com
- [Turn off WinningBidder.com for your event](https://help.travelpledge.com/en/articles/5496667-turn-off-winningbidder-com-for-your-event.md): If you decide not to use TravelPledge's online auction software, you can revert your event back to a regular TravelPledge event.
- [What customer support options are available for my event?](https://help.travelpledge.com/en/articles/5499847-what-customer-support-options-are-available-for-my-event.md)
- [How will we get the money we raise at our online auction?](https://help.travelpledge.com/en/articles/5491672-how-will-we-get-the-money-we-raise-at-our-online-auction.md)
- [How do cash appeals and fixed-price items work?](https://help.travelpledge.com/en/articles/5496223-how-do-cash-appeals-and-fixed-price-items-work.md)
- [How does the "Buy It Now" option work?](https://help.travelpledge.com/en/articles/6473843-how-does-the-buy-it-now-option-work.md)
- [What are the bid increments set by WinningBidder.com?](https://help.travelpledge.com/en/articles/5496277-what-are-the-bid-increments-set-by-winningbidder-com.md)
- [Can we change our Auction Settings and add items after our auction start time?](https://help.travelpledge.com/en/articles/5496637-can-we-change-our-auction-settings-and-add-items-after-our-auction-start-time.md)
- [Can we reopen our auction for bidding?](https://help.travelpledge.com/en/articles/5496547-can-we-reopen-our-auction-for-bidding.md)
- [Can we run a "test" online auction?](https://help.travelpledge.com/en/articles/5496361-can-we-run-a-test-online-auction.md)
- [Can we send our bidders a message through WinningBidder.com?](https://help.travelpledge.com/en/articles/5496254-can-we-send-our-bidders-a-message-through-winningbidder-com.md)
- [What communications are sent to bidders?](https://help.travelpledge.com/en/articles/5496574-what-communications-are-sent-to-bidders.md)
- [Can we sell event or raffle tickets on WinningBidder.com?](https://help.travelpledge.com/en/articles/5496196-can-we-sell-event-or-raffle-tickets-on-winningbidder-com.md)
- [Can I set different closing times for items?](https://help.travelpledge.com/en/articles/5491964-can-i-set-different-closing-times-for-items.md)
- [How does max bidding work?](https://help.travelpledge.com/en/articles/5491945-how-does-max-bidding-work.md)
- [How does popcorn bidding work?](https://help.travelpledge.com/en/articles/5491930-how-does-popcorn-bidding-work.md)
- [What methods of payment are accepted?](https://help.travelpledge.com/en/articles/5492082-what-methods-of-payment-are-accepted.md)
- [What should I do if someone pays me by check?](https://help.travelpledge.com/en/articles/5491997-what-should-i-do-if-someone-pays-me-by-check.md)
- [May we use our existing Stripe account?](https://help.travelpledge.com/en/articles/5491976-may-we-use-our-existing-stripe-account.md)
- [Can we refund a winning bidder through WinningBidder.com?](https://help.travelpledge.com/en/articles/5491972-can-we-refund-a-winning-bidder-through-winningbidder-com.md)
- [How many items should we include in our online auction?](https://help.travelpledge.com/en/articles/8075517-how-many-items-should-we-include-in-our-online-auction.md)
- [Can we set a reserve price?](https://help.travelpledge.com/en/articles/8143745-can-we-set-a-reserve-price.md)