Find answers to your burning questions.
How much does each certificate cost?
Will we owe anything if a certificate doesn't sell?
May we sell the same experience more than once?
What should we use for our starting bid, bid steps and buy-it-now price?
What determines which certificates we qualify for?
Do TravelPledge experiences include airfare?
What is the difference between auction items and raffle items?
Why do businesses post certificates to TravelPledge?
Does TravelPledge provide promotional materials for my selected experiences?
Does TravelPledge work with online auction software?
Is there a limit to the number of experiences we may select for our auction?
What is the retail value on each experience?
What should we give winning bidders at the event?
How long will it take to learn if my donation request was accepted?
Which organizations are eligible to use TravelPledge?
How do winning bidders receive their certificates?
How do certificate holders redeem their certificates?
When do certificates expire?
Can winning bidders add additional travelers on vacation certificates?
Are certificates transferable?
Are certificates refundable?
Do any TravelPledge experiences require winning bidders to attend a timeshare presentation?