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Print or Resend a Winning Bidder's Certificate

After your event is complete and winners are finalized, you can print or resend certificates for any sold item.

Written by Alex McDonald
Updated over a week ago

When to Use This

Use this feature if:

  • A winner lost or didn’t receive their certificate

  • You need a printed copy for distribution

  • You want to resend the certificate by email or text


How to Access Certificates

  1. Log in to your TravelPledge account

  2. Go to the My Event tab

  3. Click View Details next to the event where the certificate was sold

  4. Click Print Certificates

  5. Find the item and winning bidder you need

  6. Select the option to Print or Resend the certificate


Print Certificates

  • Choose Print

  • A PDF will open with the certificate ready to print or you can copy the URL into an email


Resend Certificates

  • Choose Resend

  • The system will send the certificate to the winner’s email and/or phone number on file


Tip

  • Double‑check the winner’s contact details before resending

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