When to Use This
Use this feature if:
A winner lost or didn’t receive their certificate
You need a printed copy for distribution
You want to resend the certificate by email or text
How to Access Certificates
Log in to your TravelPledge account
Go to the My Event tab
Click View Details next to the event where the certificate was sold
Click Print Certificates
Find the item and winning bidder you need
Select the option to Print or Resend the certificate
Print Certificates
Choose Print
A PDF will open with the certificate ready to print or you can copy the URL into an email
Resend Certificates
Choose Resend
The system will send the certificate to the winner’s email and/or phone number on file
Tip
Double‑check the winner’s contact details before resending